AYA MOHAMED SABER ATTIA MOHAMED

Strategic Operations Executive

Liwan, Dubai, UAE

Profile summary

Strategic Strategic Operations Executive with 7+ years shaping business operations and corporate services outcomes. Known for GCC experience and expertise in UAE Free Zone business setup, government transactions, and executive office management. Committed to driving operational efficiency, regulatory compliance, and cross-cultural team leadership across multiple jurisdictions.

Career highlights

Free Zone Business Setup: Guided 60+ companies through Free Zone setups and reduced processing time for client applications by 60% through management of business setup processes.

Corporate Operations Management: Introduced a digital archiving system that reduced retrieval time by 40% while maintaining executive calendars and streamlining reporting systems in the CEO office.

Government Transactions Management: Improved service delivery efficiency by 70% by building and strengthening stakeholder relationships and coordinating joint activities under the center framework.

Customer Relations and Service Delivery: Improved customer satisfaction scores by 25% and reduced response time to client queries by 30% by leading customer engagement for government services.

Key skills

SkillsUAE Free Zone Business Setup&Company Formation Government Transactions&Visa Processing Corporate Services&Compliance Management Executive Office&Client Relations Operations&Administrative Management Customer Service&Issue Resolution Project Coordination&KPI Tracking MS Office CRM Systems Digital Portals P and L Management Stakeholder Management Business Operations Regulatory Compliance Corporate Governance Free Zone Setup Government Relations Human Resources Client Relations Content Management

Professional experience

Operations ExecutiveJan 2026 - Present
FreezonerUAE

Directs business setup operations and regulatory compliance frameworks across UAE Free Zones, managing coordination across legal, finance, and government departments. Oversees executive scheduling, internal reporting, and high-level client correspondence.

  • Guided 60+ companies through Free Zone setups while maintaining adherence to regulatory requirements and Free Zone authorities.
  • Reduced processing time for client applications by 60% through process adjustments and documentation accuracy improvements.
  • Managed end-to-end business setup procedures and resolved complex application cases alongside internal and external teams.
  • Strengthened client relations and refined documentation practices to secure successful licensing outcomes.
Corporate Services&Business Setup Operations ManagerFeb 2025 - Jan 2026
Octopus Business HubEgypt – Dubai, UAE

Directed corporate services and business setup operations across UAE Free Zones, managing executive scheduling, reporting, and high-level correspondence while coordinating with legal, finance, and government teams to resolve complex cases.

  • Guided 50+ companies through Free Zone setups while managing end-to-end business setup processes to ensure compliance with Free Zone authorities.
  • Reduced processing time for client applications by 20% through strengthened client relations and improved documentation accuracy.
CEO Office ManagerJul 2022 - Dec 2024
Octopus HoldsAlexandria, Egypt / Dubai, UAE

Shaped executive operations and board governance, steering administrative workflows for the chief executive and directors. Handled human resources administration alongside cross-departmental project coordination.

  • Introduced a digital archiving system, reducing document retrieval time by 40 percent.
  • Maintained executive schedules and streamlined reporting systems to improve board communication timeliness.
Customer Relations ManagerJun 2024 - Jan 2025
Quick Plus Government CenterDubai, UAE

Managed client relations and service delivery operations for government services in Dubai, overseeing processes for documentation and clearance.

  • Improved customer satisfaction scores by 25%.
  • Reduced response time to client queries by 30% through proactive issue resolution.
Public Relations ManagerApr 2023 - Nov 2023
Al Yalayis Government Transactions CenterDIP, Dubai, UAE
  • Coordinated and supervised joint activities related to digital marketing services and promotional photography projects.
  • Built and strengthened stakeholder relationships, enhancing cooperation and improving service delivery efficiency by 70%.
Content Writer Team LeaderMar 2023 - Nov 2023
New Vision Financial SolutionsDubai, UAE
  • Developed engaging content for financial services, enhancing client understanding and engagement efficiency by 80%.
Content Writer Team LeaderAug 2022 - May 2023
High Tech Marketing AgencyRiyadh, KSA
Marketing Team LeaderJun 2020 - Feb 2022
Bemall AppAlexandria, Egypt
  • Coordinated cross-functional teams to execute integrated marketing campaigns effectively.
  • Aligned internal personnel to deliver promotional initiatives on schedule.
Operations SupervisorJan 2019 - Dec 2022
ETEKK Marketing AgencyAlexandria, Egypt
  • Monitored daily service delivery processes to identify and resolve workflow bottlenecks.
  • Maintained operational documentation for internal teams.

Projects

while ensuring the company's interests.

Education

Bachelor of ArtsDec 2013
Alexandria University

Faculty of Arts

  • GPA: Good
High School DiplomaSep 2009
Lycée Al-Horreya